The wonders of technology have revolutionized the way we move cargo swiftly and efficiently in the fast-paced world of global transportation. Singaporean businesses understand the paramount importance of staying ahead in the game by leveraging digital innovations to secure a winning advantage. That’s why Singapore has emerged as the leading hub for international shipping in the region – according to a recent speech by Second Minister of Trade and Industry Tan See Leng, Singapore’s transport and logistics industry moved a staggering S$1.2 trillion of trade in 2021.
In this article, let’s discuss about one of the key digital innovations in logistics operations – real-time cargo tracking software – and how it unlocks a new level of operational efficiency and improve customer satisfaction for freight forwarders in Singapore.
Forget about manual communication with carriers and shipping agents, as well as the cumbersome reliance on traditional shipping documentation. What we’re about to tell you is truly transformative. In short, real-time cargo tracking software is a game-changer technology that eliminates the need to rely on archaic paperwork to estimate the movement of cargo, making shipping operations smoother, more transparent, and more efficient than ever before.
Introducing Cargo Logistics Management Software
Real-time tracking is a key feature of cargo logistics management software. The cargo tracking module provides visibility into the status of your cargo throughout the entire supply chain, from the moment it leaves the origin to its destination.
Moreover, cargo tracking software can integrate with third party transportation carriers’ systems seamlessly to track cargo movement promptly.
By collecting data from multiple sources, freight forwarders and shippers can now access up-to-date information about their cargo’s location, status, and condition in a centralized system. This means they can even monitor key milestones, such as departure, arrival, and customs clearance, and receive instant notifications or alerts in case of any delays, disruptions, or deviations from the planned route.
Benefits of Real-Time Cargo Tracking Software
So, how will cargo logistics management software help freight forwarders in Singapore?
The answer is simple. Real-time air cargo tracking software lets freight forwarders streamline their operations with greater visibility and control over every shipment. The software also facilitates seamless communication and collaboration with various stakeholders involved in the shipping process, including shippers, carriers, customs agents, and warehouse personnel. This will foster transparency and reduce the likelihood of miscommunication or errors.
Specifically, by leveraging real-time air cargo tracking software, freight forwarders and shippers can:
- optimize route planning,
- ensure efficient allocation of resources,
- identify potential issues or delays in real-time and make early informed decisions like re-routing shipments in response to changing conditions, and
- enhance customer service by providing clients with accurate shipment updates, estimated delivery times, and proactive notifications.
1. Optimize Route Planning to Drive Cost Efficiency
Cargo logistics management software is the secret weapon that freight forwarders need to unlock the true potential of optimized route planning.
By leveraging state-of-the-art algorithms, it can analyze real-time data like shipping distance, time, costs and other constraints to develop route plans that help you save costs.
Furthermore, it can sync up seamlessly with carriers’ systems and tap into their schedules and availabilities. This allows you to uncover hidden gems of information by comparing vast amount of data quickly that is difficult to achieve manually using excel spreadsheets.
2. Ensure Efficient Allocation of Resources Based on Accurate Tracking Information
Because real-time tracking provides precise and up-to-date data on the location and status of the shipment, freight forwarders can optimize the allocation of their resources, such as workforce, vehicles, and warehouse space.
For example, they can schedule personnel and equipment for loading and unloading activities precisely when the cargo is expected to arrive, minimizing idle time and maximizing productivity.
Moreover, accurate tracking information also helps freight forwarders optimize storage space within warehouses. They can plan and allocate storage areas based on shipments’ expected arrival and departure times, ensuring efficient space utilization and minimizing the need for additional storage facilities.
3. Reduce Delays, Shipping Errors, and Misplacement of Cargo
The information from the real-time air cargo tracking software enables freight forwarders to proactively address any potential issues or delays.
For instance, the freight forwarder can adjust their resource allocation accordingly if a shipment is delayed or encounters a disruption in transit.
More importantly, it means the user of the software can take corrective actions, like rerouting, rescheduling, or expedited handling, to mitigate delays and ensure timely delivery. This process also prevents misplacements by ensuring the cargo is handled and loaded onto the correct transportation modes, such as the appropriate aircraft or truck, and reaches the intended destination without being lost or misplaced during transfers or transitions.
4. Deliver Superior Customer Service
With the marvels of real-time cargo tracking, Singaporean freight forwarders possess the secret sauce to captivate and keep clients who crave transparency, dependability, and punctuality in the delivery of their precious goods.
This cutting-edge solution provides a customer portal that is easily accessible online. It brings forth a newfound sense of peace and assurance to shippers as they gain a crystal-clear understanding of their cargo’s whereabouts and its imminent arrival. Moreover, shippers can receive automated alerts to notify them on any delays or issues.
After all, the ultimate objective is to forge deeper connections, enthrall clients, and leave them utterly satisfied, isn’t it?
Final Thoughts
Despite the clear benefits of real-time tracking, research from Bain and Company, a leading global strategy consulting firm, suggest that more than 33% of companies indicate their technology still falls short of providing real-time visibility for their supply chain operations[1].
Singaporean freight forwarders can benefit significantly from leveraging real-time air cargo tracking software. By providing them with accurate and up-to-date information on their shipments, cargo tracking software can help to optimize route planning, enable efficient resource allocation, minimize delays, and enhance customer service.
Are you ready to embark on a journey of logistics excellence? Act now and don’t miss out on the incredible opportunity to experience firsthand the game-changing power of our air cargo tracking software. Schedule a demo today with One Logis and unlock the secret to unparalleled success in the world of shipping.
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Please note: This blog post is grounded in meticulous research and thorough industry insights. However, every business has its unique set of needs. We encourage you to undertake your own comprehensive exploration before making a decision that best suits your specific circumstances.
Sources:
[1] Bain and Company. Supply Chains are Looking Up Literally. Retrieved from
https://www.bain.com/insights/supply-chains-are-looking-up-literally/