FAQ
Whether you are curious about implementation, features or technical support, you will find all the information you need about our logistics ERP solutions right here. Explore our FAQ to gain a deeper understanding of our software and make informed decisions for your business needs. Feel free to reach out to us for a friendly chat if you have any other doubts!
1. What services does One Logis provide?
One Logis offers comprehensive logistics solutions including software for managing supply chains, inventory, and freight operations. Our services are designed to streamline logistics processes, improve efficiency, and provide real-time visibility.
2. How can I contact One Logis for support?
For support inquiries, you can reach us via:
- Email: [email protected]
- Contact Form: Contact Us
Our support team is available from 9 AM to 6 PM SGT, Monday to Friday.
3. How do I request a demo of your software?
To request a demo of our software, please fill out the Contact Us Form on our website or contact our sales team at [email protected]. We will arrange a convenient time for a personalized demonstration of our solutions.
4. What are your software subscription plans?
We offer various subscription plans tailored to meet different needs. For detailed information on our pricing and subscription options, please visit our sales team.
5. Can your software be customized or integrated with other systems?
Yes, One Logis software can be customized integrated with various third-party systems and applications. Our solutions are designed to be flexible and compatible with other platforms to ensure seamless data exchange and workflow optimization.
6. How do I update or cancel my subscription?
To update or cancel your subscription, please contact our customer service team at [email protected]. We will guide you through the process and assist with any changes to your account.
7. What is your policy on data security and privacy?
We prioritize the security and privacy of your data. Our software adheres to industry-standard security protocols to protect your information. For more details, please review our Master Service Agreement.
8. Are there any setup or installation fees?
Yes. Setup or installation fees may apply depending on the complexity of your requirements. For detailed information on any potential fees, please contact our sales team.
9. Where can I find product updates and news?
Stay updated with the latest product releases, news, and updates by subscribing to our Blog or following us on our social media channels.