Freight Forwarding Triumph: Expeditors’ Key Success Factors and Valuable Lessons for the Industry
Introduction: In 1979, a small freight forwarder known as Expeditors was founded in Seattle with a single office. Despite its humble beginnings, Expeditors would go on to achieve tremendous profit growth over the next few decades and emerge as the best-in-class player in the global freight forwarding industry. Their achievement is nothing short of extraordinary …